FREQUENT QUESTIONS

Simple, you can send an email to info@hairegy.com or contact us on Instagram and What. We will answer you within 24h

Send us an email or write us on Whatsapp as soon as possible! The order number cannot be cancelled or changed once it has been shipped.

First of all, check inside the email SPAM. If the email doesn't appear there either, contact us.

SHIPMENT

Not Necessarily!

Check the SHIPPING page in the main menu for more detailed information!

Of course you can! Enter the tracking code on the "TRACK YOUR ORDER" page or on the courier's website. If you can't find your tracking code, you can contact us.

PAYMENT

You can pay by credit card! The payment is 100% SAFE!

Of course!

RETURN & REFUND

Of course you do! Ordering from HairEgy is 100% secure! You can return within 14 days of arrival.

Once you've sent the package back and we've checked it, it takes 3 to 5 business days depending on its bank!

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